Returns & Exchanges
At Urban Monkey, we want you to be 100% satisfied with your street style. If your purchase isn't the perfect fit, you can return or exchange any unworn items within 15 days of delivery.
Initiate Request
Visit our Returns Portal and enter your order ID and email address to select the items you wish to return or exchange.
Quality Check
Ensure the products are in their original condition with all tags intact and the packaging unopened for a smooth approval process.
Package & Pickup
Securely pack your items and our courier partner will arrive at your doorstep within 48 hours to collect the package.
Refund Processing
Once our warehouse team verifies the return, your refund will be credited to your original payment method or as store credit within 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing